Terms of service

Last updated: [05/01/25]

Welcome to KALAIX. These Terms of Service (“Terms”) govern your use of our website and services operated by KALAIX (“we”, “us”, “our”). By accessing or using our website, purchasing products, or interacting with us in any way, you agree to be bound by these Terms.

If you do not agree to all of the Terms, you may not access the website or use any services.


1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using our services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without express written permission from us.


3. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

We have made every effort to display product colours and images accurately; however, we cannot guarantee your device’s display will be accurate.


4. Pricing & Payment

All prices are listed in GBP (£) unless stated otherwise. Prices are subject to change without notice.

We reserve the right to refuse or cancel any order placed with us. If an order is cancelled, we may attempt to notify you using the contact details provided.


5. Shipping & Delivery

Shipping times provided are estimates only and not guaranteed. We are not responsible for delays caused by couriers, customs, or events beyond our control.

Risk of loss passes to you upon delivery to the carrier.


6. Returns & Refunds

Our return and refund policies are outlined separately and form part of these Terms. Please review them carefully before making a purchase.


7. Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon without consulting more accurate sources.


8. Intellectual Property

All content on this site, including but not limited to logos, designs, text, graphics, and images, is the property of KALAIX and is protected by intellectual property laws.

You may not use our intellectual property without prior written consent.


9. Third-Party Services

Certain content or services may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials and do not warrant or assume liability for them.


10. Messaging & SMS Communications

By opting into SMS or other messaging communications from KALAIX, you agree to receive recurring automated marketing and informational messages.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/uspm6x-ms/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/uspm6x-ms/privacy_policy).

Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by following the instructions provided in the messages.


11. Limitation of Liability

To the fullest extent permitted by law, KALAIX shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our services or products.


12. Indemnification

You agree to indemnify and hold harmless KALAIX and its affiliates, officers, directors, employees, and suppliers from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.


13. Termination

These Terms remain effective unless terminated by either you or us. We may terminate this agreement at any time without notice if you fail to comply with any provision.


14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.


15. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of those changes.


16. Contact Information

Questions about the Terms of Service should be sent to:
[support@kalaix.com]